What reports can I generate?
Reports are available online which provide itemised information. Detailed data includes;
- Vending machine number and site location
- Date & time items exact item(s) were dispensed
- Employee name & ID details
- Units and value of items dispensed
- Data can be filtered by machine, by site, by product, by date range and exported to excel, pdf or html.
What about service?
Vending machines are fitted with I-Vend, which is a laser system that guarantees that product is dispensed every time. In the case of a product jam, the system will allow the user to cancel the transaction or make another selection.
This iVend Guaranteed Delivery System reduces service calls for mis-loaded product.
For faults, unlimited free phone technical assistance is available from 9am to 5pm Monday to Friday through our vending supplier.
If replacement parts are required, parts are sent via Australia Post Express Parcel Post Delivery. Service is generally next day for most metro areas or within 2 working days for regional.
What does it cost?
Vending machines are available for rental over 12 to 48 months. Alternatively a purchase price can be negotiated.
Costs include delivery and setup, 12 months service and maintenance and 12 months parts and warranty.
Unlimited phone technical assistance is available at no charge for the full duration of the rental agreement.
For more details about on-site services, Contact Us